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Frequently asked questions

Product Usage & Routine

How do I build a routine with Molvany products?

Start simple: cleanse, treat, moisturize. Our products are made to be mixed, matched, and layered without the fluff. Just choose what works for your skin.

Can I use Molvany with other skincare brands?

Yes. But if you want the results we tested for, we recommend sticking with the system. Our products were designed to work better together.

How long does it take to see results?

You might feel a difference right away, but most people see visible improvements in tone, texture, or clarity within 2 to 4 weeks of consistent use.

Do your products expire?

Yes. Use within 12 months of opening. You’ll find the expiration date clearly marked on the packaging.

Are Molvany products safe to use during pregnancy?

Most of our formulas are gentle and non-irritating, but we always recommend checking with your doctor before starting any new skincare while pregnant.

Orders & Returns

How much is shipping?

Shipping is free on all U.S. orders over $50. Standard and expedited options are available at checkout.

Do you ship internationally?

Not yet, but we’re working on it. Sign up for our newsletter to be the first to know when we launch globally.

How can I track my order?

Once your order ships, we’ll email you a tracking link.

My package arrived damaged. What should I do?

Email us at hello@molvany.com with your order number and a photo of the damage. We’ll make it right, fast.

What’s your return policy?

We accept returns of new, unopened products within 14 days of delivery. For hygiene reasons, opened or used products aren’t eligible unless damaged or defective.

Brand Philosophy & Ingredients

What’s your brand mission?

To create skincare that actually works, by using ingredients inspired by nature, proven through clinical testing, and priced for real life.

What does "Rooted in Nature, Proven with Science" mean?

It means every ingredient has a purpose, every product is tested, and every claim is backed by results. We don’t do fantasy. We do proof.

How do you choose your ingredients?

We start with nature-inspired extracts and then put them through the rigors of clinical testing. It's not about sounding natural. It’s about delivering results you can trust.

Where are your products made?

All of our products are made in South Korea using globally sourced ingredients. Our formulas meet the highest standards of safety and performance.

Clinical Testing & Results

Are your products clinically tested?

Yes, all of them. Every product we launch is backed by independent clinical trials and real human results. We don’t believe in empty claims, just proven outcomes.

Do your products work on sensitive skin?

Yes. Many of our formulas—including the Artichoke line—have completed irritation tests and are certified safe for acne-prone or sensitive skin types.